Outside Source Privacy Policy and Data Collection Practices

Last Updated: August 5, 2024

Privacy of our visitors is, and always will be, a priority. Please read this Privacy Policy carefully before using the https://www.outsidesource.com/ website, as this Policy covers the types of information collected and recorded by us and how we might use it. Contact us with any questions you have info@outsidesource.com.

This information corresponds to our online activities and is valid for visitors to our website. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By accessing or using our website, you consent to our Privacy Policy and agree to its terms. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use this website.

Information We Collect

Information Provided by You

This website collects and uses personal data to power our website analytics, and to provide the services and various features of the website, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

You may provide us with personal data in various ways, for example, when you contact us via telephone, mail, or email; use the contact forms on the website, request any service; or submit customer service-related requests.

Information Collected Automatically

We may automatically collect the following information to analyze the details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

Information from Third-Parties

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized format.

How We Use the Information We Collect

Operations

We may use the information to operate, maintain, enhance, and provide all features of the website, to provide the services and information which you request, to respond to comments and questions, and to provide support to clients and users of the service.

Improvements

We may use the information to analyze the usage, trends, and preferences of visitors; to improve the website; or to develop new products, services, or features of the website. If we are required to process personal data for these purposes, then we will anonymize or aggregate the data prior to such use.

Communications

We may use a visitor’s or client’s email address, or other information collected to contact that person (i) for administrative purposes, such as customer service; (ii) for purposes arising from or related to services provided to client; (iii) for promotions, and events, relating to products and services offered by us and by third-parties we work with; or (iv) for general marketing purposes. You may opt-out of receiving any promotional communications as described below under “Opting Out of Marketing Emails.”

Analytics

We use third-party analytical software and applications, such as Squarespace, our website analytics provider, and Google Analytics and Hubspot, to evaluate and learn about site traffic and visitor activity.

We use Google Analytics to track website traffic and analyze user behavior. Google Analytics collects data such as IP addresses, browser types, and the pages visited. This information is used to create reports and improve our site. For more details, refer to Google Analytics’ Data Privacy and Security.

Hubspot is used for customer relationship management (CRM) and marketing automation on our website. It helps us manage contact information, track interactions, and send marketing emails. Hubspot may collect data such as your name, email address, and interactions with our website. For more information, please see Hubspot’s Privacy Policy.

Cookies Tracking Technologies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses. This website uses analytics and performance cookies to view site traffic, activity, and other data.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

To Whom We Disclose Information

Except as described in this Privacy Policy, we will not intentionally transfer, exchange, license, sell, lease, or otherwise disclose your personal data without your approval. We may also disclose information in the following circumstances:

Form Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Sheets for storage and with Hubspot for customer relationship management.

Law Enforcement, Legal Process, and Compliance

We may disclose personal data or other information if required to do so by applicable law or if a good-faith belief exists that such disclosure is necessary to: (i) comply with applicable laws; (ii) comply with a valid court order, subpoena, or warrant; or (iii) otherwise comply with requests from law enforcement or other governmental agencies. Prior to disclosing personal data in such circumstances, we will make reasonable attempts to inform our client or visitor of the nature of the request or proposed disclosure.

Opting Out of Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace or Hubspot, our email marketing providers, so they can send these emails on our behalf.

Your Rights

All visitors of this website and clients have the following rights with regard to their personal data:

  • the right to access the personal data held about you

  • the right to ask us not to process your personal data for marketing purposes

  • the right to ask us to rectify inaccurate personal data about you

  • the right to ask for the erasure of personal data concerning yourself where processing is no longer necessary, or the legitimate interests we have in processing your personal data are overridden by your interests, rights and freedoms as the user

You may refuse to share certain personal data with us. If you refuse to share personal data, we may not be able to provide you with some of the features and functionality of this website or otherwise provide certain services.

Changes and Updates

We reserve the right to amend or update this Privacy Policy from time to time. Please review this Privacy Policy periodically to remain informed of any changes to this Privacy Policy. Your continued use of this website or the services after an amended or updated Privacy Policy becomes available indicates that you have read and agree to the current Privacy Policy as amended or updated.

California Privacy Rights

Under the California Consumer Protection Action of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”), among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers

  • Request that a business delete any personal data about the consumer that a business has collected

  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Nondiscrimination

You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as by denying you goods or services, increasing the price/rate of goods or services, decreasing the service quality, or suggesting that we may penalize you as described above for exercising your rights. However, the CCPA allows us to charge you a different price or provide a different service quality if that difference is reasonably related to the value of the personal data we are unable to use.

Sale of Personal Information

We do not sell, as defined under CCPA, your personal information to third-parties. In the preceding 12 months, we have not sold any personal information.

Nevada Privacy Notice

Nevada residents have a limited right to opt-out of certain information sales, as provided under Nevada law. Nevada residents may exercise this right, if applicable, by contacting us at info@outsidesource.com.

How to Exercise Your Rights

You may exercise your privacy rights as provided under an applicable state law by contacting us at info@outsidesource.com.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this website to you, these third-parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this website and the page you’re viewing on it

  • Your IP address