Product Design

Successful application development starts with strategic planning.

Smart phone with mobile app design and development for a smart thermostat.

What is Product Design?

Product Design from Outside Source is the process of creating the right strategy for your software development.

Here, goals are determined and technology is assessed.

Personas and pain points help us understand user needs, experiences, behaviors and outcomes.

Customer journey maps inform decisions and user story maps document requirements.

Project risks are determined and success metrics are documented.

 

Key value adds:

  • Critical thinking about meeting your user’s needs

  • A tangible product roadmap to guide software development

  • A professional team’s expertise, insight, and consulting

Our solution process is a crucial first step in development, answering the question “What don’t I know?” It will leave you with a clear path forward, avoiding re-work and surprises.

 

Process


1

Design Workshop

  • Define solution goals

  • Identify customer pain points

  • Ideate the solution

  • Storyboard concept

Purpose: Leverage expertise in the organization to ideate and determine direction based on customer needs and competitive landscape.


2

Design Definition

  • Create journey maps by persona

  • Document user stories

  • Competitive analysis

Purpose: Define the solution features to be considered for the project scope. Create user flow and information architecture to gain stakeholder alignment.


3

Technical Assessment

  • Define system requirements

  • Define Product Design

Purpose: Research technical solution and define an approach to enable project definition and estimation.


4

Project Definition

  • Estimate schedule and cost

  • Define scope

  • Draft implementation scope-of-work

Purpose: With the first three phases of Product Design completed, there can be a high level of confidence in the project estimation and path forward.

Deliverables

Product Design deliverables may include:

 
 
  • Personas

  • Competitive analysis

  • Customer journey map

  • User story map

  • Technical assessment

  • Critical recommendations and approach

  • Refined budget and timeline

Ready to move?

Product Design will save you time and money and position you on a pathway to success.